Let’s Talk
Give every patient one person who never lets go.
Tell us about your population and where care is falling through the cracks. We will show you how nurse navigation wraps around it.
Modern maternity care is fragmented. Specialists, screenings, referrals, benefits, and follow-ups all pull in different directions. Ouma's nurse navigators are the constant thread through all of it. One person who knows the patient, holds the whole picture, and moves them from need to resource without ever letting go.
In many ways, the nurse is the quarterback of the whole company.
Ask anyone inside Ouma who really runs the place and the answer is the same: the nurses. They sit in the background and do the lion's share of the work, clinical and administrative, care and paperwork.
On any given day a navigator is a nurse, a social worker, a scheduler, an advocate, and a friend. They wear every hat.
We think of them as the heartbeat of the company. Not the loudest part, and not the part on the brochure. They are the part that keeps everything else alive.
When a patient's care spans an MFM, a behavioral-health clinician, a diabetes team, a home blood-pressure cuff, and a local OB, something has to hold the whole picture together. That something is a person, not a portal.
In many ways, the nurse navigator is the quarterback of the entire company. She reads the field, makes the calls, and moves every player into position around a single patient.
Walk into a major cancer center and something happens that quietly changes the entire experience: you get tethered to a nurse. Not a rotating cast, but one nurse, who learns your name, your history, and your fears.
Over the course of treatment that nurse becomes the person who knows the whole picture, the one who reads the field and calls the plays. That relationship is one of the most powerful things in medicine, and it is why the nurse-navigator model took root in oncology in the first place.1
Ouma does the same thing for pregnancy. Every patient who comes in gets tethered to one nurse, the constant who quarterbacks their care across the whole journey.
A scared patient at 2 a.m. does not need a directory. They need the one person who already knows them.
1. Patient navigation model originated in oncology; Freeman HP, Harlem Hospital patient navigation program; American Cancer Society patient navigation literature.
“Every patient who comes in gets tethered to one nurse who quarterbacks their whole journey.”
MFM, behavioral health, diabetes management, and remote monitoring are each powerful on their own. Navigation is what turns them into one experience instead of five disconnected ones.
Without a navigator, the patient holds the pieces together herself, chasing referrals and repeating her story. With one, that burden moves to a professional whose entire job is continuity.
A screening only matters if someone acts on it. A referral only matters if the patient actually gets there. Navigators are the connective tissue between identifying a need and meeting it.
The navigator keeps care personal even as it spans specialties, states, and systems. Same person, the whole way through. A return to knowing your patient.
Navigation is not a feature bolted onto our other services. It is the coordination glue that holds all of them together.
Every one of these lines runs smoother when the same navigator is the thread between them, routing patients in and following the care all the way through.
the subspecialty care navigators route complex patients into
where navigators take the mood-disorder flags they surface
the team navigators hand the data burden of GDM to
the eyes between visits a navigator watches and acts on
A single point of contact for members in fragmented or underserved markets. The coordination that turns screenings into closed gaps and a better member experience.
For health plans →One caring, expert guide for every pregnant employee. Less confusion, less lost time, and fewer avoidable escalations across the whole journey.
For employers →Navigators who extend your team, keep patients engaged between and after visits, and reduce the coordination load on your staff.
For hospitals →Let’s Talk
Tell us about your population and where care is falling through the cracks. We will show you how nurse navigation wraps around it.